Millions of PlayStation fans in the UK could claim their share of up to £5 billion fine if the new legal claim against the console giant is successful.
The claim what made against the company by a collective at the Competition Appeal Tribunal, accusing them of “ripping off” customers with overpriced in-game purchases and digital games.
It’s led by consumer rights champion Alex Neill, who accuses Sony of abusing its dominant position in the market by imposing unfair terms and conditions on both game developers and publishers. This includes the 30% commission charge on every in-game purchase or digital game sale made through the PlayStation Store. The claim says this has driven up prices for gamers.
The legal claim suggests these processes have led to customers being overcharged by up to £5 billion over the last six years.
If successful, almost nine million UK customers could be able to claim damages, it states this will apply to anyone who has purchased digital games or add-on content through the PlayStation Store or their console since 19th August 2016.
Estimated damages per customer range from £67 to £562.
Ms Neill commented, “The game is up for Sony PlayStation,”
“With this legal action, I am standing up for the millions of UK people who have been unwittingly overcharged. We believe Sony has abused its position and ripped off its customers.
“Gaming is now the biggest entertainment industry in the UK, ahead of TV, video and music, and many vulnerable people rely on gaming for community and connection.
“The actions of Sony are costing millions of people who can’t afford it, particularly when we’re in the midst of a cost-of-living crisis and the consumer purse is being squeezed like never before.”
Sony has been contacted for a comment but is yet to respond.
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